Background

TeleTech Associates, Inc. is a small private firm incorporated in NYS in 1992.   Our firm remains rooted in the Telecommunications industry, however like any small business we have continuously adapted to societal, economic and technological changes.  What has not changed is our commitment to being ethical, professional and always compliant. 

A Milestone Act Triggers Training Demand

The Telecom Act of 1996 launched new opportunities particularly in the training and regulatory arenas.   The firm enjoyed several years of a robust training business, providing traditional leader led workshops and digital / online content.  

An outgrowth of the Telecom Act was the FCC's "E-rate program" which provides annual funding to advance deployment of broadband to our schools, libraries and healthcare providers.  The Universal Service Administration Company (USAC) furnishes operational management of the program.

Today 

TeleTech is an approved and registered consultant on file with USAC.  We have successfully secured hundreds-of-thousands of dollars during each annual funding cycle. Our clients are generally small private schools and rural public libraries.  These E-rate funds have enabled  wireless access and high speed internet to classrooms.  

Our training business has evolved from corporate telecom clients to the college campus.